Shipping policy

At Livora, we believe exceptional jewelry deserves exceptional service. Every purchase is handled with utmost care, from our studio to your door.

Free Shipping on Every Order
We offer complimentary worldwide shipping on all orders with no minimum purchase. No hidden fees — the price you see is the price you pay.

Order Processing
Orders are prepared and dispatched within 1-3 business days. During peak periods, processing may take up to 5 business days. A confirmation email is sent once your order ships.

Estimated Delivery Times
Standard international shipping typically arrives within 10-20 business days. Delivery times may vary by location, local postal services, and customs. These timeframes are estimates and cannot be guaranteed.

Order Tracking
Every Livora order includes a tracking number sent to your email once dispatched. Use it to monitor your shipment's progress through your local postal carrier's website.

Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the sole responsibility of the customer.

Lost or Delayed Packages
If your order has not arrived within 30 business days of dispatch, please contact us at liroy2597@gmail.com and we will investigate promptly.

Contact Us
For any shipping questions, please email us at liroy2597@gmail.com. We respond within 1-2 business days.